Manager - Solutions Delivery

Job description / Role

Manage and have overall performance accountability on the operation and performance of the Solutions Delivery ITS function. Accountable for the design, development, procurement, testing and implementation of software solutions in support of change request and projects.

Duties include, but are not limited to:
- Lead the performance management process that measures and evaluates progress against departmental goals.
- Responsible for a result-oriented management and development of people and resources, including provision of a strong day-to-day leadership presence involving resource allocation, monitoring, reporting, and conducting regular staff meetings.
- Manage the department expenditure and requirements, keeping in mind its impact and utilization on the financial budget.
- Responsible for the design, specification, development, integration and testing of technical solutions that meet the needs of the business and its customers
- Vendor Management for the external partners relating to the business applications
- Ensure that all relevant policies and procedures are followed at all times (including by third party providers)
- Workforce planning for the Solutions Delivery team
- Coordinate technical programs of work

Requirements

- Bachelor degree in IT/Systems engineering or relevant
- 10+ years of professional experience in the IT relevant field and at least 5 years of solutions development and delivery management
- DW/BI Methodologies (e.g. Kimball/Inmon)
- Procurement of IT solutions and systems
- Third party systems supplier contract negotiation

Licensure / Certification Requirements
- ITIL v3 Foundations and Service Transition certified
- Infrastructure & Technology certification a plus
- Project Management Certification a plus

Skills & Competencies
- Expertise in developing and architecting solutions in a collaborative environment, as well as significant experience in multiple hardware/software computing and cloud environments
- Hands on software development and testing designs, coding, unit testing, documentation, etc.
- SDLC methodology waterfall, prototyping, rapid application development, etc.
- Strong knowledge in processes source code control, build process, testing, release management, roll back, integration, requirements, traceability, etc.
- Very good leadership skills including people management, selection and development skills
- Very good command of written and spoken English; knowledge of arabic language is an added advantage
- Strong level of customer service orientation and professionalism in all interactions
- Good knowledge of Microsoft applications
- Experienced in managing a multi-cultural environment and promote teamwork and knowledge sharing in order to achieve goals and deliverables

About the Company

RP International is the leading specialist recruitment consultancy in the established and emerging telecoms markets.

From our hubs covering the Americas, Europe the CIS, the Middle East, Africa and Asia Pacific we have partnered with operators, vendors, systems integrators and consultancies in more than a hundred countries, giving us an in-depth understanding Of cultural sensitivities, local business practices and hiring requirements.

Our clients and candidates benefit from the long-term perspective and breadth of knowledge that comes from working with an industry partner.

From our beginnings providing telecoms expertise into deregulating markets, we have developed our range of services to supply executive search, contingent, contract and launch and transformation resource solutions across the industry.

Our historic success in cross-border search assignments connects our clients to a global network of industry talent.

We identify the best available candidates on a local, regional and international basis.