Customer Relation Officer

Bahrain

Ref: LP127-1191

Job description / Role

Employment: Full Time

Our client is a foreign bank, which establish since 1967, with a network of 69 branches, are looking to hire a CRA (Customer Relations) for their branch in Bahrain.

Essential Functions:
- Review loans applications and check the credit files following the checklists obtaining customer and /or guarantor’s signature on all necessary documents.
- Coordinates with the Branch Manager for obtaining from the clients the necessary information and documentation required for the adequate preparation of the credit / loans files prior (as applicable).
- Responds to inquiries from Branch Manager- Retail Division - Foreign Entities Division.... for the purpose of facilitating communication and/or providing information and/or referral for addressing inquiry.
- Prepares the bank standard credit presentation and provides a quality credit analysis and submits an independent comment on the credit and financial standing of the borrowers (existing and new).
- Prepares the bank standard credit presentation and provides a quality credit analysis and submits an independent comment on the credit and financial standing of the borrowers (existing and new).
- Follow up on unpaid bills and Debtor customers.
- Opens accounts respecting the KYC rules and scan customers' specimen of signatures.
- Handles Credit cards, ATM cards and checks requests.
- Improve productivity in clerical function by implementation of correct work procedures and scheduling.
- Responsible to perform special tasks as assigned occasionally by the Branch Management.
- Checks marketing brochures for adequate supply on hand and remove ant that are out of data.

Requirements

- BA in business or equivalent
- One year experience in a similar field
- Fluent in Arabic and English
- Familiar with MS office environment
- Ability to draw reports.
- Ability to demonstrate sufficient tact, self-control and persuasiveness to deal with involved discussions, explanations or agreements.
- Must demonstrate ability to meet deadlines.
- Ability to communicate within & outside the bank frequently with staff/clients encompassing significant diversity of background and to use negotiation skills to an extent to secure co-operation and build on-going relationship.
- Must have a comprehensive understanding of general banking requirements as well as the bank's policies and procedures.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions: