Food & Beverage Manager

Job description / Role

Company Description

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Food & Beverage Manager

Reporting to the Assistant Director of F&B, this role will take on the vital task of establishing the entire Food & Beverage operation during the pre-opening phase of Hawar Resort by Mantis, leading its opening and overseeing multi outlets. A key requirement is the ability to orchestrate an exceptional curated dining experience, coupled with the skill to execute a strategic plan aimed at enhancing guest satisfaction and meeting financial goals. With proactive oversight of all aspects of the food and beverage department, the Food & Beverage Manager will ensure operational excellence and overall success. If you possess outstanding technical expertise, strong leadership abilities, and a dedication to upholding a world-class facility, we encourage you to embrace this pivotal role and influence the trajectory of our esteemed establishment!

What is in it for you:

- Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
- Ignite your skills with our cutting-edge Academies for rapid professional growth.
- Cultivate your talents and watch your career flourish, locally and globally.
- Drive change through impactful Corporate Social Responsibility activities.
- Immerse yourself in a vibrant work environment with extraordinary colleagues.
- Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

- Operational Leadership : Oversee the comprehensive management and operation of all food and beverage outlets, including restaurants, bars, lounges, and banquet facilities, managing the day-to-day operations of multiple outlets to ensure smooth functioning and exceptional guest experiences. Serve as the second-in-command in the absence of the Asst. Director of F&B, handling operational challenges and decision-making.
- Strategic Planning : Develop and execute strategic plans to optimize revenue generation, enhance guest satisfaction, and achieve financial targets across all F&B outlets, analyzing market trends and customer preferences to identify opportunities for revenue growth and operational improvement. Collaborate with the Asst. Director of F&B on long-term strategic initiatives and goal-setting for the department.
- Team Leadership : Lead and mentor a team of F&B professionals, fostering a culture of exceptional service, teamwork, and continuous improvement while providing guidance and support to outlet managers and staff to promote professional development and high performance, ensuring effective communication and collaboration among team members to achieve departmental goals and objectives.
- Collaboration with Executive Chef : Work closely with the Executive Chef to develop innovative menus, dining experiences, and culinary concepts aligned with the resort's culinary vision, participating in menu planning meetings to offer insights and suggestions to enhance the overall dining experience for guests, and coordinating with the culinary team to ensure seamless execution of menu offerings and maintain high standards of quality and presentation.
- SOP Implementation : Establish and enforce standard operating procedures (SOPs) across all F&B outlets to ensure consistency, quality, and compliance with health and safety regulations, conducting regular audits and inspections to monitor adherence to SOPs and identify areas for improvement, and collaborating with departmental managers to update and refine SOPs based on feedback and evolving industry standards.

Requirements

Qualifications

- Experience : A minimum of 4 years in a food and beverage management role, preferably in luxury hotel or resort settings, particularly in the Middle East.
- Education : Bachelor's degree in hospitality management or a related field is preferred.
- Financial Acumen : Exhibits a demonstrated success in financial matters, including revenue generation, cost control, and achieving financial targets.
- Communication Skills : Displays excellent communication and interpersonal skills, capable of building strong relationships with guests, team members, and suppliers.
- Technical Proficiency : Proficient in F&B management systems, POS systems, and other relevant software.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.