General Manager - Automotive

Job description / Role

Ensures the profitability of the dealership by overseeing the various departments which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration).

Duties of the general manager include planning, motivating and coordinating the dealership’s management through leadership and solid business practices.

- Mentoring, coaching and training assigned sales staff to obtain sales goals
- Determining individual sales goals
- Leading/participating in sales meetings.
- Ensuring sales staff maintaining customer information in our contact management system
- Cultivating business and increasing volume
- Work with and supervise Sales Consultants to ensure individual and department sales goals and quotas are met each month
- Oversee fixed operations
- Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments).
- Planning and developing short and long-term goals and objectives annually.
- Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
- Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.
- Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.
- Overseeing the hiring and training of all department managers.
- Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
- Overseeing and maintaining compensation plans for all employees.
- Creating cost-effective advertising programs and merchandising strategies for the dealership.
- Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints

Requirements

Should have at least two years of dealership experience and five years in a supervisory position.

Experience in other dealership departments is a plus. Must have strong leadership and organizational skills and the ability to understand profit and loss statements and manage a large, diverse staff.

Must possess strong communication skills to deal with customers, employees and vendors.

What You Need for this Position:
- 2+ years of sales, operational and CS experience
- Strong integrity
- Contagious energy
- Strong leadership skills
- Knowledgeable in all dealership operations

What's In It for You:
An attractive tax free salary with attractive benefits and perks.

About the Company

Founded in 2008, Emprego21 is a leading executive search recruitment consultancy in the Middle East & India.

We are dedicated to having a highly motivated and skilled team of professionals who perform the highest level of quality work each and every day

• Our Business Philosophy
• Use Innovation
• Deliver exceptional results
• Act with Integrity
• Build Relationships for Life

We recruit across a wide range of industries and at all position levels. Our primary activity is Permanent staff recruitment and Temporary Staffing for either single, large volume or ongoing staffing requirements. We recruit at all employment levels from junior to senior and across a broad range of employee categories and sectors.

Commitment to our customers, employees, and strategic partners is the foundation of our mission.