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Job description / Role
- Meet or exceed sales target for the store within agreed time scales through identifying opportunities and maximizing profitability performance of the store.
- Effectively drive sales of products and services using effective company procedures and plans.
- Work on inventory and merchandising of retail aspects of glasses, contact lenses and other vision care products
- Offering help and advice for patients choosing frames and lenses (life style dispensing)
- Ensure that the level of professionalism, customer care, product knowledge and selling skills within the store meet or exceed the Company standard in order to sell effectively and meet customer needs
- Minimize the occurrence of customer complaints through improved customer care and quality of service. Assist the Branch/Store manager in resolving any customer complaints quickly, efficiently and professionally and to retain customer loyalty according to company guidelines.
- Ensure that at all times the store is presentable to the patient/customer to the highest standards of tidiness and cleanliness and promotes the professional image of the company.
- Be a strong team player with a passion of working between multicultural professional, clinical and retail associates.
Requirements
- Preferably optical retail experience or any other fashion retail
- Experience of achieving individual and team sales target
- Strong interpersonal skills
- Negotiation skills
- Curiosity
- Pro-activity
- Excellent communication skills
- Customer service oriented
- Fluent in English is mandatory, and Arabic is appreciated
- Team player (ability to work in a multicultural environment)
- Excellent knowledge of major international fashion brands
- Computer literate including basic MS Office (Word and Excel)
About the Company
As the Kingdom's leading eyewear boutique, Optica has become synonymous with professional and advanced eye care. A 4-decade heritage of making millions of customers happy along with a complete portfolio of products and services ranging from affordable to premium makes Optica the most trusted choice across the region. At present, Ray-Ban, Vogue, Carrera, Emporio Armani, Oakley, D&G, Porsche Design, Tag Heuer, Bulgari and Cartier are only some of the brands on offer at the state-of-the-art outlets that have expanded outside of Bahrain to United Arab Emirates and Qatar. Touted for the impeccable standards of products and services and the technical knowledge of the staff, Optica is a true visionary in the optical field.