Administrative Assistant

Job description / Role

This role will provide administrative support to one of our branches. We are seeking an outstanding customer focused Administrative Assistant to join a fast growing company to provide a high quality administration service.

Main Duties
- Deal with clients on daily basis over the phone and by email, maintain relationships with them, ensure their satisfaction, handle complaints and requirements
- Liaise with clients in person at the training field on a daily basis
- Follow up on payments and handle collection of money whenever necessary
- Manage new school members and assist them through the enrollment process (arrange trial sessions, assign them to appropriate teams, collect payments, deliver training kits)
- Use company-based computer system to record payments and entry data
- Carry out other appropriate general office duties as assigned by the management
- Provide administration support to the team

Requirements

- IT Literate in Word, Outlook & Excel
- Strong customer service and sales skills
- Excellent oral and written communication skills and outstanding telephone manner in English
- Excellent command of spelling and grammar
- Highly organised with strong attention to detail
- Experience working in relevant environment/s, i.e. Office environment in UAE
- Ability to work effectively within a team and independently
- Self motivated and dedicated
- Excellent time management
- Ability to carry out administrative tasks quickly and accurately
- Ability to build and maintain effective working relationships with clients and colleagues
- Professionalism in dealing with clients
- UAE drivers license is required for this job role

About the Company

Stryx provides unique sports programmes for schools, sports academies and holiday camps focusing on quality training with excellent customer service. We provide engaging activities delivered by trainers who are passionate about their work, to get children excited about sports. Stryx is striving to be an active contributor towards improving our children’s health by inspiring a love of movement and sports at a young age. We like to broaden our children’s horizon by introducing a wide array of activities and finding the one thing that makes YOUR child fall in love with sports.

Our objective is to provide sports programs of the highest quality to schools and hotels, improving their repertoire of activities. The education sector in Dubai is growing rapidly and schools are in need of differentiating themselves from their competition by providing the best service possible to their students and parents.