Operations Manager

Halian

Dubai, UAE

Ref: NP559-01

Job description / Role

Employment: Full Time

Serving as a member of the Management Team, your primary responsibility will be to ensure organizational effectiveness of the Emerging Markets organization by providing leadership for the organization's operations functions. Working with the management team, you will contribute to the development and implementation of organizational strategies, policies and practices.

Responsibilities:
- Improve the operational processes and policies in support of organizations mission - specifically, support better business processes and organizational planning.
- Manage and increase the effectiveness and efficiency of Halians back office functions (Human Resources, Administration and Operations), through improvements to each function as well as coordination and communication between business functions.
- Oversee overall operations management including employee engagement, HR, Immigration/relocation, administration and back office operations supported by a team of six
- Play a significant role in medium planning for the emerging markets organization, by managing initiatives geared toward operational excellence.

Requirements

- 10 years Strong HR and administration experience, coupled with very good knowledge of Middle East labour and immigration laws
- Ability to manage and motivate a team in a fast-paced, high volume environment with emphasis on adherence to deadlines
- Experience of working with sales teams and having commercial acumen with ability to understand customer expectations
- Ability to manage stakeholders, partners at all levels (internally and externally) and very strong communication skills
- Must hold either a HR, Business Admin or Finance/Accounting Degree

About the Company

Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.

Get personalised updates on latest vacancies
Find Top Talent
10 million professionals
Trusted by 10,000+ employers
Start recruiting now
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
HR Co-ordinator salaries in UAE

Average monthly compensation
AED 2,500

Breakdown available for industries, cities and years of experience