Digital Solution Advisor Specialist

Job description / Role

Digital Solution Advisor Specialist - Human Experience (SuccessFactors)

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

A Digital Solution Advisor is a customer-facing role mapping product capabilities to requirements of prospects to support the selling of solutions and services. This role serves as domain expert and spokesperson for designated solutions or product segments. They are primarily responsible for pipeline growth, deal support, market development, development of content for solution-based training as well as references for additional market penetration

Key Responsibilities and Task

These are some of the responsibilities you will have:

Area 1: Deal Support

Job Profile

Key Responsibilities and Tasks

The Digital Solution Advisor Specialists are instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presales presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions, especially to high-level executives. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solutions. They will maintain and curate an asset library for efficient, low-touch transaction processes. Beyond the initial presentations, they will be leading discovery sessions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their intermediate knowledge of SAP solutions, backed by relevant customer success stories, will cement your credibility in the field. With expertise in virtual tools like the SAP Virtual Studio and OBS technology, they will ensure impactful remote presentations. As a specialist, they will have a hand in shaping customer roadmaps for their transition to Cloud environments and provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations.

Area 2: Demand Generation

A Digital Solution Advisor Specialists will play a role in our demand generation efforts. With an intermediate grasp of solution knowledge, they are trusted to enhance and refine content that speaks directly to our prospective clients. Collaborating closely with our DG & marketing teams, their insights will help craft targeted content that resonates with the needs and aspirations of our audience. Their proficiency ensures that our outreach is both relevant and compelling.

Requirements

Area 3: Digital Content

They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating intermediate-level insights and product nuances, they will enhance the depth and relevance of the content for our audience.

Sales Enablement:

A Digital Solution Advisor Specialist delves deeper into sales enablement, actively participating in the creation and refinement of training materials. Their understanding of SAP products allows them to help sales teams navigate through complex features, ensuring they're well-prepared to address customer inquiries.

Experience and Language Requirements

- Bachelor's degree (or equivalent) in computer science, computer engineering or business-related major is required.
- Minimum +2 years of experience in consulting and/or presales with SAP SuccessFactors domain.
- Excellent communication skills with the ability to explain complex topics in an easy-to-understand flow. Fitting all this in a business-related story is a plus.
- Demonstrated history of leveraging digital tools and methodologies to drive sales and client engagement is a plus.
- Conversational fluency in English and Arabic. French is a plus.

About the Company

Headquartered in Walldorf, Germany, SAP is the world's largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.

Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.

As the global technology research unit of SAP, SAP Research significantly contributes to SAP's product portfolio and extends SAP's leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide.