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Job description / Role
Field Manager - Quality Assurance - Egypt
With more than 750 cafs, stores and restaurants the Alshaya Food division offers a range of roles for different hospitality backgrounds. Brands such as The Cheesecake Factory, Starbucks, P.F. Chang's, Pizza Express and Shake Shack provide everything from quick service and casual up to fine dining. We launched many new brands in recent years and have exciting plans for 2015.
The Role:
You will plan, coordinate and direct the Food division quality control program designed to ensure continuous quality consistency with established standards. You will achieve this by monitoring food flows and quality performance trends, conducting spot-check analysis, compiling records and interpreting experimental or analytical results.
You will:
* Audit suppliers and our stores to our corporate standards.
* Maintain quality control objectives complementary to corporate policies and goals
* Create and implement inspection criteria and procedures
* Create and implement product traceability inspection criteria and procedures
* Create and implement product FEFO (first expiry first out)/UBD (use by date) movements, inspection criteria and procedures
* Apply total quality management tools and approaches to analytical and reporting processes within each department
* Follow up and support brand teams in correcting opportunities highlighted by the external food safety audits.
Requirements
* Excellent self management skills
* Equivalent work experience in relevant job
* An understanding of food safety programs, HACCP principles, inspection and audit programs
* An understanding of food safety and quality management systems
* A highly-motivated individual
* Results oriented
* Excellent interpersonal, communication and analytical skills
* Strong communication and conflict resolution skills
* Excellent presentation skills
* The ability to share skills and knowledge with others
* Proven interpersonal, verbal and written communication skills
* Well organised with excellent time management skills
Arabic speaking is an advantage.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.