HR Manager

Job description / Role

Purpose: Leading and managing the HR Department by defining, developing and implementing HR plans, policies and procedures and contributes to the development of HR strategies that meet the business needs.

Accountabilities:
- Develop and implement store operating plans, policies and procedures in line with the organization branding in order to achieve sales' targets and profitability's objectives.
- Lead and manage the HR team with accountability for developing and implementing HR strategies for training & development, recruitment, compensation & benefits, performance management, employee relations.
- Design and deliver an HR strategy that enable the delivery of its objectives.
- Develop and implement HR policies and procedures (using the existing policies) to ensuring consistency of the business with positive employee relations.
- Develop a Talent Management Strategies and building up strong relationship with various sources in the market (Universities, Schools, trade unions …etc).
- Conduct training needs analysis (TNA) and define the training and development plans for all employees.
- Implement Learning & Development program (LDP) of the company for managerial and supervisory level in the stores’ operations.
- Manage & conduct induction training for new employees to ensure proper integration for them within the organization.
- Conduct regular Stores’ visits to monitor and evaluate sales skills and customer service of stores´ teams.
- Ensure that there is adequate and enriched diverse talent that is suitable for the high performance culture.
- Develop the capabilities of the stores’ managers and strengthen their leadership skills
- Review the organization structure and align it with the company business strategy.
- Develop and deploy HR best practice & initiatives to improve employees’ productivity and increase their loyalty to the company and their job satisfaction.
- Set goals and smart objectives, manage performance, develop and motivate employees - in order to ensure the highest levels of performance are achieved.
- Develop a Performance management Systems and promote incentive plans that enhance and increase sales in the stores.
- Develop a grading system and salary structure by applying HAY methodology.

Requirements

- University degree.
- 6 - 8 years of experience in a managerial position.
- Previous experience in fashion retail.
- Strong knowledge and understanding of store operating procedures.
- Strong people management and problem solving skills.
- Strong communication and interpersonal skills.
- Strong customer service skills.
- Arabic native speaker. Fluent in written and spoken English.
- PC literate - MS Office applications

Competencies:
- Deciding and initiating action
- Leading and supervising
- Working with people
- Adhering to principles and values
- Writing and reporting
- Applying expertise and technology
- Planning and organizing
- Delivering results and meeting customers' expectations
- Following instructions and procedures
- Adapting and responding to change
- Achieving personal work goals and objectives
- Entrepreneurial and commercial thinking

About the Company

Retail Group Egypt is a subsidiary of Alhokair Fashion Retail. Fawaz A. Alhokair & Co (known as Alhokair Fashion Retail) was formed in 1990 by Fawaz, Salman and Abdulmajeed Alhokair. The company has since become the largest franchise retailer in the KSA, MENA, Central Asia and Caucasus regions, and is the only listed business of its type in the Middle East. Quality, innovation, service and trust are the guiding principles for all Alhokair Fashion Retail operations.

These values are coupled with an ability to move quickly, to seize new opportunities and to enter emerging markets. Since the opening of its first store in 1991, Alhokair Fashion Retail has grown considerably and now trades in more than 2,100 stores across 100 shopping malls in 16 countries, with a retail platform operating on a total GLA of over 500,000m.

All of this is ably managed by a workforce numbering more than 12,000. Alhokair Fashion Retail currently represents over 80 fashion brands, across a diverse platform covering Womenswear, Menswear, Kids & Baby, Department Stores, Shoes & Accessories, Cosmetics, F&B, and Entertainment.