IKEA Food Team Leader - IKEA

Job description / Role

IKEA Food Team Leader - IKEA - Cairo Festival City - Cairo, Egypt

It’s about attracting visitors to the stores, encouraging IKEA store visitors to stay longer and enjoy more, making it fun for everyone, offering great food with quality at the lowest prices, giving visitors a tasty reason to return again and again, and providing co-workers with a chance to rest and re-charge.

Key Accountabilities:
- Secure an irresistible food offer by ensuring an attractive presentation and communication of the range.
- Having an overview of the store business plan and IKEA Food action plans
- Knowing the top-selling products and ensuring they are available and clearly communicated and displayed at all times
- Passionate about products and actively learn about their content, origins and other benefits and sharing this knowledge with my customers and colleagues.
- Initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
- Work with my manager to ensure all the co-workers in my area understand the IKEA Concept and key guidelines, as well as how these have an impact on their specific roles
- Meet and serve our customers showing empathy and care and willing to listen and support them with an attitude based on the IKEA values.
- Ensure that the IKEA Quality and Food Safety Policies and routines are followed
- Ensure there is the right number of co-workers in the right place at the right time to run the area successfully.
- Ensure our customers have a great shopping experience at all times throughout the day.

Requirements

- High School/Trade School Graduate.
- 2-3 years food service management experience preferably in a high volume business

Job-Specific Skills:
- Must have excellent communication and interpersonal skills
- Must be able to build working relationships
- Must be able to speak and understand English

Behavioural Competencies :
- Interpersonal Skills
- Business Acumen
- Problem Solving
- Confident
- Leadership Skills
- Strategic Thinking

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.