Learning & Development Manager - IKEA

Job description / Role

Learning & Development Manager - IKEA - Dubai

You will be responsible for overall coordination of learning and development for the store in line with the store business plan, business needs and development needs.

You will be an appointed Trainer for soft skills and generic programs (e.g. Train the Trainer, Coaching, Presentation Skills, communication Skills etc.) as per their capability. Primary purpose is to secure the right training/development for the right people at the right time.

Key Accountabilities:
- Lead the learning and development process in the store, working in a proactive way with the Learning Pathways, commercial Calendar and Line Managers,
- Secure maximum utilisation of all learning offers available through the In-store Training Calendar, Group L&D Training Calendar, Inter-IKEA Programs, iGrow and My Learning.
- Secure the competence levels within the store are sustainable though the identification and development of a pool of in-store departmental trainers, delivery of Performance Management Workshops and other localised training initiatives.
- Measure the impact of training programs on the business and people through various surveys, evaluations and follow up.
- Lead the new joiner induction process and develop the buddy pool within the store.
- Support the business expansion through succession planning, IDPs and other development opportunities across the region.
- Sustain Leadership Development through utilisation of the leadership programs available in both IKEA and Al Futtaim. Train, coach and mentor managers in leadership skills.
- Manage the training budget annually and monitoring monthly expenditure.
- Undertake annual business needs analysis on annual basis to secure L&D initiatives support the business plans.
- Secure, maintain and administer overall training records and resources including rooms, materials and equipment.

Knowledge:
- Up to date knowledge of learning principles and models
- Good knowledge of learning, leadership and communication styles
- Good understanding and application of 70:20:10 in practice
- Experience in undertaking Business Needs Analysis
- Financial awareness and budgetary control

Motivation:
- Passionate and enthusiastic about learning and development of both people and business
- Willingness and drive to find common interests and agendas to build trust and create partnerships to reach common goals
- Desire to motivate and engage people
- Desire to share knowledge and experience with others
- Motivated and inspired by seeing others achieve greatness

Capabilities:
- Ability to influence and engage stakeholders at all levels
- Excellent and clear communication skills
- Ability to connect actions to impact/results
- Workplace assessment skills
- Basic project Management capability
- Capability to analyse and draw conclusions that lead to correct decisions and implementation
- Creative problem solving

Requirements

- Must have strong mediation and counselling skills
- Must have strategic, analytical and tactical abilities
- Must have strong project management & change management skills and be able to communicate effectively
- Must be computer literate

Behavioural Competencies:
- Customer Focused
- Individual Accountability
- Continuous Improvement
- Personal Leadership
- Teamwork

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.