Microsoft Dynamics CRM Developer Manager

Job description / Role

Line of Service
Advisory

Industry/Sector
Technology

Specialism
Advisory - Other

Management Level
Manager

Job Description & Summary
A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a CRM Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

D365 CE Senior Technical Consultants are responsible for leading D365 CE technical workstreams for design &
implementation on delivery projects. They are also responsible for delivering D365 CE technical responses on sales
pursuits, managing the technical delivery of IP and asset development, and meeting the general expectations in
line with their consulting grade

Technical Project Responsibilities:
Leading
- D365 CE application configuration and customisation to meet business requirements
- D365 CE Business Process Automation
- Solution Management and DevOps Release Pipelines
- Data Migration
- Integration Design
- D365 Reporting Design
- Power Platform Design

Supporting
- Enterprise Reporting Design
- IDAM Design
- Security & Compliance
- Azure custom solution Design

Core Project Responsibilities
Leading
- Technical Delivery Scope
- Off-shore Delivery
- Technical CR Review & Approvals Supporting
- Stakeholder Management

Buisness Responsibilities

Supporting
- RFP Responses
- Estimation and commercial planning for projects
- Delivery Strategies
- Product/CoP Brand Awareness

Team Responsibilities
- Performance Management
- PwC Consulting Manager Grade Expectations:
- Project Management
- Responsible for planning and managing the workstreams they are assigned
- Runs workstream meetings
- Manages workstream issues & risks

Requirements

Delivery Management
- Manages quality of deliverables across the workstreams they are assigned
- Manages relationships with other workstreams

People Management
- Responsible for development of coachees
- Responsible for skills development of less experienced team members

Stakeholder Management
-Manages PwC and client stakeholder expectations
- Advocate for Microsoft within the firm

Sales Support
- Able to plan and deliver sales demos
- Seen as a specialist to support sales pursuits in areas of Microsoft product expertise

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.