People Relations Associate - People & Culture

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

What you'll be doing

At Chalhoub, together we achieve excellence ! As a HR Associate you would be responsible for the complete ownership of HR administrative tasks (launching requisitions, following up on key people metrics, cost centre maintenance and reporting, etc.). You would also be responsible for handling non-critical employee relations while connecting closely with Group HR's competence centre.

- Employee Relations: Serve as a trusted point of contact for employees to address concerns, grievances & inquiries.
- Policy Compliance: Ensures all relevant HR policies, processes & standard operating procedures are carried out in a controlled and consistent manner.
- HR Operations: Implement HR daily activities with minimal supervision. Lead on various HR initiatives, such as schooling fees entitlement & financial reports before submission to respective departments within the organization.
- Employee Engagement & Satisfaction: Participate in relevant projects & community activities as and when needed while ensuring Company culture is always reflected. Organize employee surveys, analyse results & recommend action plans based on feedback.
- Onboarding & Offboarding: Lead on post-recruitment support by People Relations Team's timely actions in ensuring work document is issued in a timely manner while respecting tentative start date. Ensuring all leavers have been attended to and all necessary process is completed.
- Data Management & Reporting: Initiate, update & maintain employees' confidential & financial records on HRMS (promotions, raises, performance appraisals...) according to agreed SLA's

Requirements

What we are looking for

- 2 years' experience in HR
- Excellent written and oral English skills
- Organized and detail oriented (system accuracy is a must!)
- Proficient with Microsoft office: Excel, Word, Outlook, Teams etc

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.