Retail Sales Representative Showroom - IKEA

Al Futtaim Group

Cairo, Egypt

Ref: HP698-11199

Job description / Role

Employment: Full Time

Retail Sales Representative Showroom - IKEA - Cairo Festival City - Cairo, Egypt

Purpose: To establish rapport and credibility in assisting customers to purchase the company’s product range whilst maintaining the company’s standard of merchandising and ensuring stock availability to achieve sales target set by the company by going the extra mile to exceed expectations.

Key Accountabilities:

Commercial
- Promote the sales of products by spotting and seizing sales opportunities, offering alternative solutions to customers needs and suggesting add on sales in order to achieve the established sales target.
- Suggest means of improving sales to his/her supervisor as well as determine “slow moving” or “non-selling” items and suggest sales action.
- Be aware of developments in the local market by being attentive to information given by customers; be aware of advertisements and promotions in the media and make scheduled market visits to maintain the company’s competitive advantage and to properly advise customers.
- Review daily stock level on all products in his assigned area and recommends order quantities to the Shopkeeper.
- Coordinates with Logistics team for information pertaining to stocks in his assigned area.

Operational
- Conduct a daily detailed inspection of his assigned area so as to review the availability and positioning of price labels, product information tags and other communication media.
- Review daily stock level on all products in his assigned area and recommends orders to the Shopkeeper.

Customer
- Determine the customers’ requirements, and make appropriate suggestions accordingly.
- Maintain contact and advice customers on news or recently received items of interest as well as following up on quotations sent in an effort to convert to actual sales.

Requirements

Job-Specific Skills:
- Customer Focus
- Initiative
- Sales Driven
- Fluency in Written and spoken English

Behavioural Competencies:
- Interpersonal Skills
- Business Acumen
- Problem Solving
- Confident
- Leadership Skills

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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