Senior Executive

Job description / Role

Job Description

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Raya Restaurants, one of Raya's subsidiaries, is hiring IT Senior Executive

What will you do?
- Responds to customers inquiries concerning systems operation and diagnoses system hardware, software, and operator system problems.
- Oversees the daily performance of the outlet's operations & Needs.
- Sets up the Workstations, Laptops, printers, Simphony W/S, Simphony Printers, and servers and ensures the proper installations.
- Maintains records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Confers with staff, users, and management to establish requirements for new systems or modifications.
- Prepares evaluations of software or hardware and recommends improvements or upgrades along with its implementation.
- Software monitoring of all application services.
- Participates in special projects and other duties as assigned.
- Preferably he has Good Knowledge with the Simphony System, MC, and Sun Systems.
- Communicate with the Software and hardware Suppliers.
- Ready to move to any branch in the region of the Outlets.
- Good knowledge and working on MS Office365, MS AD and windows environment.
- Good knowledge and working with the Network Passive & Active.

Requirements

Skills

What will you need?
- Good Communication skills.
- Time management skills.
- Customer focus and satisfaction.
- Planning, Organization, Commitment, high attitude with the users.
- Must be able to clearly communicate orally with peers and with higher-level IT personnel.
- Must demonstrate the ability to function as part of a team and to be hot-standby for any day-to-day operation & assignments.
- Microsoft Certified System Administrator Certifications.
- CCNA Cisco Certified Network Association.
- 2-4 years' experience preferably in the Hospitality & Restaurants fields.

About the Company

Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances

Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, BariQ, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.