Senior Manager (B2B Operations)

Job description / Role

Job Description

Raya Trade; a subsidiary of Raya Holding for Financial Investments is looking to hire a Growth Manager with the below responsibilities and qualifications.
- Manage and mentor a team of sales professionals, providing guidance, support, and training to ensure they meet their targets and deliver exceptional service to clients.
- Develop and implement comprehensive sales strategies tailored to the B2B e-commerce landscape in the mobile phone and consumer electronics industry.
- Build and maintain strong relationships with key clients, understanding their needs, and proactively addressing any issues to enhance client satisfaction and retention.
- Lead negotiations with clients to secure contracts and agreements, ensuring that terms and conditions are aligned with Raya Trade objectives while also meeting the needs of the clients.
- Continuously evaluate and optimize sales processes to drive revenue growth, identify areas for improvement, and implement strategies to maximize sales performance and profitability.
- Collaborate with other departments such as marketing, product development, and customer service to ensure alignment and cohesion in overall business objectives and strategies
- Analyze data to measure the effectiveness of sales strategies, and generate reports to provide insights to senior management for decision-making.
- Ensure compliance with relevant regulations and Raya Trade policies, and manage risks associated with sales activities such as credit risk, contract disputes, and legal obligations.
- Stay updated on industry best practices, emerging technologies, and sales techniques through professional development activities such as workshops and training programs.

Requirements

Skills

INTERPERSONAL SKILLS:
- Communication Skills
- Analytical Skills
- Time management
- Problem-Solving skills
- Leadership Skills

TECHNICAL SKILLS:
- Market Analysis

About the Company

Raya Holding for Financial Investments, a leading investment conglomerate, established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing, automotive, FMCG and home appliances

Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, BariQ, Ostool, Raya Contact Center, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.