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Job description / Role
The director will be required to nurture strong relationship with the clients to exceed the targets. In the process, the person is required to be adept at researching information about the client, their competition and our competition; and accordingly come up with up-selling and cross selling initiatives to engage with the client.
Main Responsibilities:
- Pamper the existing clients in a timely manner.
- Learn about their annual events plans and budget.
- Understand the client and plan appropriate measures to nurture the relationship with them.
- Research about clients competition, their activities in the market and propose ideas to the client proactively.
- Research about the company's competition and their approaches.
- Understand the clients experience from the last events and identify areas of improvement.
- Conceptualize, plan and execute events as per clients requirements in coordination with other teams.
- Manage, mentor, lead and train direct team closely.
- Manage entire fiscal responsibility of event department quarterly and annual targets.
- Manage quotation, invoicing and costing process on event basis.
- Collect detailed brief from client and develop proposals and delivery plan based on it.
- Oversee event flow and procedures in line with clients objective and employ team accordingly.
- Set strategies towards achieving departments financial and quality targets and contribute to company's goal.
- Manage teams and work flows to the highest standards onsite during event delivery.
- Manage the team to ensure they are on the right track in their projects.
- Hands on with the event/project management processes and activities at grass root level.
Requirements
- 15 years of account management experience in advertising events and creative industry
- Extraordinary relationship building skills
- Excellent communication skills verbal and written
- Pleasant personality
- Approachable
- Excellent negotiator
- Team management/leadership skills
- Strong MS office skills
- Sharp attention to detail
- High emotional intelligence
About the Company
italent has been around since 2012, when we saw that businesses needed better talent solutions for their employment requirements. By focusing our efforts on quality products and services that are simple-to-use and innovative, our team brings you the best results without any unexpected additional costs and unnecessary complications. Simply put, we love helping businesses find and keep the right people.