Job closed
Ref: GP340-805
Job description / Role
A leading provider of business intelligence and media resource services is looking for an Arabic speaking Account Manager that will join their team.
Your main responsibilities will include:
* Establish productive, professional relationships with key personnel in the day to day management of client accounts.
* To have a comprehensive understanding of internal procedures and product/service portfolios to be able to 1) Present and negotiate to prospective and existing clients 2) effective internal project management.
* Proactively assess, clarify, and validate client's needs on an on-going basis including actively ensuring the financial growth of client base to meet set targets.
* Maintain high clients' satisfaction ratings that meet company standards and ensure excellent client retention rates.
* Manage the new clients contracts process, ensuring to adhere fully to company contracts and CS standards, ensuring at all times that the project is profitable to the standards set by group Finance.
* Keeping and maintaining strong records of every client communication/transaction/paperwork via the designated company tools and CRM.
* Conducts regular briefings and updates on account status to senior management on a regular basis.
Requirements
* Bachelor's degree in Business Admin or any relevant field
* Not less than 3 years of experience in delivering client-focused solutions based on clients needs. Management experience also required.
* Can speak and understand Arab
* Proven ability to manage multiple clients accounts at a time while paying strict attention to detail.
* Excellent listening, negotiation and presentation skills
* Excellent verbal and written communications skill
* Excellent organizational skill
* Very good understanding of Microsoft Office and good general computer skills
Give your career a boost with this excellent opportunity that also comes with a rewarding package. If you think that you are qualified for this position, please apply now.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
About the Company
Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.
With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:
Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.
We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.