Ref: OP390-02

Job description / Role

Employment: Full Time

We are looking for experienced Prime Account managers to provide client support services.
• Once the sales team closes a deal the account manager will prepare a statement of work and guide the client through the onboarding process.
• Assist Compliance with the processing of Know-Your-Client documentation
• Develop and maintain relationships with prospective and existing clients to ensure they receive the highest level of service
• Provide day to day account management support to clients.
• Discuss financial markets and factors that move them in a clear manner
• Communicate marketing promotions to clients via telephone and email
• Conduct business development and generate leads
• Escalating sales leads to sales team

Requirements

Skills Required
• A University Degree in Finance/ Economics/ Banking/ Business Administration or related field
• Prior experience in Financial Services, or FX Trading
• Excellent telephone communication
• Familiar with MT4, MT5, and similar trading technology.
• Dynamic, innovative and target driven
• Ability to work on own initiative and generate sales leads and conduct business development
• Mature and professional individual with excellent oral, written and interpersonal communication skills
• Arabic speakers preferred but not required.

About the Company

We are a Dubai based global leader in Private Banking & Wealth Management. Our diverse team of financial experts has acquired over two decades of collective experience and proficiency within the financial global markets, driven to achieve one single mission: to provide holistic solutions that surpass our clients’ expectations.

The firm also consists of our Prime Clearing Division, which exclusively serves financial institutions throughout the MENA region and globally to help provide liquidity within the metals, Futures, commodities, and currencies markets and our Wealth Management Division, which caters to qualified individuals, banking/non-banking institutions, trusts, endowments and charitable organizations seeking to enhance their financial portfolios.

Whether you’re searching for practical financial solutions to drive your existing business or simply manage your personal finances, Fortress is here to help you. Our international expertise extends beyond borders, while maintaining a focus on individual clients' needs. Fortress provides you comprehensive financial solutions in an increasingly interconnected world. In these economically and politically turbulent times, Fortress remains a stalwart of stability in a sea of uncertainty.

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Customer Care Executive salaries in UAE

Average monthly compensation
AED 5,000

Breakdown available for industries, cities and years of experience