Account Set up Assistant (Arabic Speaker)

Job description / Role

Section: Account Opening
Reports to: SEO
Job Purpose: Opening new accounts for financial clients

Job Responsibilities:
- Liaising with the sales teams, together with introducing brokers and foreign offices, in order to gather all relevant information and documentation to open new accounts.
- Setting up Power of Attorney agreements.
- Running daily and weekly reports in order to ensure that all accounts are set up in accordance with in-house procedures.
- Answering queries and assisting with disputes.
- Collecting and processing incoming correspondence from prospective clients and scanning documentation.
- Carrying out a daily Mailmerge to generate new account opening details for clients.
- Dealing with other administrative support for the entity and reporting for the sales department

Requirements

- At least 12 months working experience within an administrative and customer service related role.
- Previously worked as part of a team

Qualifications:
- Educated to a degree level

Essential Skills:
- Fluent in Arabic
- Fluent in English
- Familiarity with acceptable due diligence documents from the GCC region required to open an account.
- Computer literate in Microsoft Word , Access and Excel (Intermediate level)
- Able to cope well under pressure
- Excellent interpersonal and communication skills
- Confident and articulate telephone manner is essential
- Self-starting, enthusiastic team-player who will be willing and able to help colleagues at peak-times
- Self-motivated and able to work at a consistently high standard.
- Has a logical and analytical approach and gives attention to detail.
- Very well organised with good time management skills.
- Friendly individual who communicates effectively at all levels within the organisation - both in writing (email and correspondence) and orally (including face-to-face and telephone) and can remain patient
- Works well as a member of a team / will integrate easily with rest of the organisation
- Can raise any issues in a responsive and pro-active manner

About the Company

Robert Walters is one of the world's largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.

We've helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.