Account Set up Assistant

Job description / Role

Our client, a world-leading provider of financial spread betting and CFDs is seeking an accounts set up assistant who will report in to the Senior Executive Officer.

N.B. Must be fluent in Arabic & English and possess at least 12 months experience of working in an administrative or customer service role.

- Liaising with the sales teams, together with introducing brokers and foreign offices, in order to gather all relevant information and documentation to open new accounts.
- Setting up Power of Attorney agreements.
- Running daily and weekly reports in order to ensure that all accounts are set up in accordance with in-house procedures.
- Answering queries and assisting with disputes.
- Collecting and processing incoming correspondence from prospective clients and scanning documentation.
- Carrying out a daily Mailmerge to generate new account opening details for clients.
- Dealing with other administrative support for the entity and reporting for the sales department

Requirements

- At least 12 months working experience within an administrative and customer service related role.
- Previously worked as part of a team
- Fluent in Arabic
- Fluent in English
- Familiarity with acceptable due diligence documents from the GCC region required to open an account.
- Computer literate in Microsoft Word , Access and Excel (Intermediate level)

About the Company

Robert Walters is one of the world's largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.

We've helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.