Admin Executive - AF Motors

Al Futtaim Group

UAE

Ref: HP698-9715

Job description / Role

Employment: Full Time

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates and leads the rapid development of automobile business in the UAE,while continuing to contribute to Toyota's worldwide growth. Today Al- Futtaim Motors is synonymous with Toyota and Lexus,which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road.Besides Toyota,AF Motors also holds exclusive franchises for some of the world's top automobiloes and automotive products like Hino-Japan's leading heavy-duty vehicle manufacturer,Toyo & Chen shin/Maxxis tyres,GS & Panasonic batteries and many more.To provide full back-up support to these world-class franchises,AF Motors have an established network of showrooms and service & parts centre throughout the UAE.

The job holder will be responsible for providing support for the day-to-day working of the Service Department. The person recruited to the position will need excellent organizational and communication skills, be able to work to tight deadlines, handle confidential matters and have attention to detail.

The main responsibilities include:

Coordinate the holiday, training and leave requests for all workshop employees to ensure business operational cover is maintained at all times.
Segregate and review all financial documents forwarded for Service Manager's signature, ensuring copies of invoices and clear explanation of request is available
Ensure implementation of all company policies and procedures.
Collate operational information to a standardized format including staff headcount- org charts.
Review monthly incentive and commission submissions within agreed parameters.
Efficient daily financial and performance information distribution to relevant departments.
Analyze areas outside of acceptable KPI's and inform relevant managers.
Produce Monthly Management presentations for the workshop.
Collate year on year comparison figures
Monitor accurate and efficient work in progress reports for weekly distribution.
Ability to communicate at all levels with customers, suppliers and the business.
Manage customer complaints in a professional and constructive way to enhance customer satisfaction
Log and distribute customer concerns for 48 hour resolution and provide monthly analysis reports by branch
Take notes and forward minutes of key business meetings

Requirements

The ideal candidate will have the following:

Diploma or Degree in Business Administration/Management
3 years as Secretary, Business Support, or HR analyst
Experience in the administrative role for at least 2 years.
Positive attitude and keen to assist others so as to achieve company objectives of providing good customer experience.
Sensitivity to different cultures and ability to work in multicultural environment
Preferred having worked with SAP systems
Excellent MS Office skills

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Senior HR Officer salaries in UAE

Average monthly compensation
AED 12,000

Breakdown available for industries, cities and years of experience