Administration Manager - Al Futtaim Honda

Job description / Role

Al-Futtaim Honda, part of the Automotive Division of Al-Futtaim Group, is the sole distributor for Honda vehicles, pre-owned cars, motorcycles, marine engines, power products and parts. Recognized as one of the largest independent Honda distribution companies in the world.

Al-Futtaim Honda is supported by a network of 10 modern showrooms and 11 aftersales facilities located across the UAE. The flagship Honda Dubai Festival City showroom was officially confirmed by Honda as the largest Honda showroom in the world.

We are looking to recruit an experienced Administration Manager to join the Honda team in Dubai. The main purpose of the role is to support Sales Operations by planning, organizing and implementing administrative systems that enable seamless Back Office services.

The main responsibilities of the role are as follows:
- Maintain technical knowledge by orienting and training employees with Fastrack and SAP systems.
- Accomplish staff results by communicating job expectations, planning, monitoring, coaching, and implementing systems, policies, and procedures to Sales Coordinators.
- Improve service quality by conducting a periodic Systems and Process audit and updating procedures and evaluating system results with users and Management Team.
- Provide analytic support with sales business information that can contribute to performance reviews, operational decisions, and improvement plans.
- Assist in all facets of Back Office services.
- Continually liaise with EIT to improve systems and follow up RFCs in process.

Requirements

Minimum Experience:
- 2 to 3 years experience in Administration Management, preferably within the Automotive industry.

Job-Specific Skills:
- Excellent performance coaching and team building skills.
- Ability to enhance customer relationships to build mutually rewarding partnerships.
- Team player with evidence of building cross business support.
- Good coordination and problem solving skills.
- Excellent communication skills, verbal, written and presentational.
- Market awareness and understanding of the challenges of customers and competitors.
- Demonstrate ability to take initiative to achieve results on time.
- A confident and positive individual with a Yes we can attitude.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.