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Job description / Role
The Division:
Loss Prevention
The Alshaya Loss Prevention department is accountable for devising, developing and implementing LP strategies to maximize profit and minimise loss. Working cross functionally, the department covers Safety, Security, Fraud, Malpractice, Business Continuity and Risk Management, providing a safe and secure place for all our customers and staff, whether visiting or working in an Alshaya store or office.
The Role:
A Loss Prevention ADVISOR instigates Loss Prevention strategy and advices to both internal & external Employees and contacts. Manages LP team, training & advising on Best Practise in respect to LP opportunities i.e. minimise shrinkage within the Company to maximise profit.
Responsibilities:
Actively monitor, direct & communicate with internal/external parties to Loss Prevention requirements/strategy specifically
Provide prompt & professional investigate service to the Company, in any incident that may occur, notify surrounding stores of situation & prevent any further incidents escalating as per Company process
Act as the Line Manager for In House Security Supervisors, ensuring that the team delivers Loss Prevent KPI's & implement corporate strategies
Assist Loss Prevention training for Security & Store Management & Employees
Visit stores as required to carry out Loss Prevention & Health & Safety Reviews
Act as Line Manager for all in store Security Officer's both internal & external.
Conduct stock take and Loss Prevention visits/investigations
Requirements
Skills & Experience:
Secondary/High School Education
Must be fluent in both English & Arabic
Good communication skills both verbal & written
Knowledge of Criminal/Civil/Labour Laws desirable
Minimum of 3 - 5 years Retail operations experience
IT literate, numerical & analytical
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.