After Sales Assistant Manager Automotive

Aspiriti Recruitment Group
Dubai, UAE

Ref: KP633-448
Aspiriti Recruitment Group

The Role


The Role


Our client is a well-known automotive brand, currently expanding their UAE operations. They are now looking for an experienced After Sales Assistant Manager to join their successful team.

As the After Sales Assistant Manager, you will be responsible for:

* Enhancing the Sales & Service Quality of the company's operations in order to meet company objectives
* At a macro level, ensuring Customer Experience is Top-Class through CS (Trust), and Customer Lifecycle Management is of preferred partner thereby optimizing win-win Relationship (Business Opportunity). At a micro level, providing company / Branches / Dealers (Sales & Aftersales) necessary support and guidance to align with Global Objectives, achieve CS Objectives, comply global company Standards & Processes, CRM efficiency.
* Enhancing brand image through enhancement of Customer Experience. At macro level, deliver highest quality of Customer Experience (CS) and Brand Compliance
* Working closely with Function Management on Business Planning and Execution
* Plan, implement, monitor CS management activities for both Sales and Aftersales functions

Requirements


Requirements


To be considered for this role, candidates must have a minimum of 5 years' relevant After Sales/Customer Service experience within a high volume automotive brand. Candidates without Automotive industry experience will be rejected immediately.

Candidates will be able to demonstrate solid managerial and analytical skills.

About the Company


About the Company


Aspiriti Recruitment is the leading automotive and transport (bus and rail) industry recruitment specialistfocusing on the Middle East, African and European markets.

Founded in 2002, Aspiriti has strategically based offices in Dubai and Malta. We partner with clients to assist them to achieve their organisational goals through the sourcing of outstanding talent for their business and with candidates to help them find their right next career move.

At Aspiriti, if your business or career has anything to do with wheels then we are your recruitment partner! Our core expertise are within the following industries:

Motor vehicle and motorcycle dealerships
Truck and commercial vehicle dealerships
Fleet management and car rental companies
Commercial vehicle importers and distributors
Motor vehicle importers and distributors
General automotive companies associated with either sales, service or parts
Heavy Equipment importers and distributors
Bus transport companies
Rail, Metro, Tram and Infrastructure

Let the team at Aspiriti help you to achieve your aspirations!
This Position is closed or expired