Aftersales Manager

Job description / Role

This position is based within the Automotive Division of a large and respected business group in Qatar.

To develop, implement and executed through leadership, a strategy and operations plan for maximisation of the growth and the profitability of the division.

• Co-ordinate and revise the Business Plan, Forecasting & Financial statements quarterly with COO and CFO management team.
• Establish pricing policies as per market place.
• Define the guidelines for the selling process i.e. client satisfaction.
• Establish new monitoring work flow procedures in Service analysis - Performance vs Sales Goals
• Establish operational procedures in the Division i.e. Service training, IT courses.
• Coach and mentor the tier managers within other Divisions.
• Develop new partners and grow the business into new profitable arenas.
• Plan, develop and implement strategy and budgets for the operational management of the division within agreed targets and timelines.
• Monitor measure and report on operational issues, opportunities and development plans for achievement within agreed formats and timescales.
• Ensure that relationship with principals are developed and maintained and that common business is developed appropriately.
• Create a business vision and direction to ensure that the Division achieves goals and performance targets.
• Ensure healthy human relationships in the work environment that will facilitate the proper motivation for staff.
• Ensure the appropriate recruitment of managers and staff; facilitate their training and development and assessment of their capabilities by using appropriate systems for measuring KPIs.
• Ensure activities integrate with organizational requirements for quality management, health and security, legal stipulation, environmental policies and general duty of care.
• As a member of the management team of the company contribute to the overall development of the company

Requirements

To be considered for this role:

• Must possess a Degree/Qualification or equivalent experience in the Automotive Field
• Have a minimum of at least 10 years solid experience in the Automotive Service/After Sales
5 plus years of General Management experience in developing and leading sales of technical equipment/processes related to the Automotive business
• Experience in managing projects and contracts
• Proven ability to lead and manage a business, and handle complex issues and high workloads with competing with strategic priorities.
• Adept at leading a multi cultural team that has wide skill levels and ethic back grounds
• Proactive track record engaging long term business relationships at all levels providing practical advice, guidance and hands on support in connection with the given business.
• Ability to make decisions, plan and solve problems
• Initiative, responsibility, flexibility and leadership.
• Ability to lead a diverse team
• Excellent interpersonal skills
• Professional written and verbal communication and interpersonal skills
• Ability to motivate teams to produce accurate work within tight timeframes as well as manage multiple projects
• Ability to maintain organisation in a changing environment.
• Leading & Deciding
• Entrepreneurial & Commercial Thinking
• Analysing Expertise and Technology
• Formulating Strategies & Concepts

About the Company

Aspiriti Recruitment specialises in:

• Automotive & Transport
• Industrial: Energy, HVAC, Manufacturing, Engineering
• Corporate: Finance, HR, IT, Marketing
• Digital & Marketing

We also offer career coaching, and cv writing.