Airport Service Agent

Qatar Airways
Najaf, Iraq

Ref: GP388-493

Qatar Airways

The Role

In this role you will deliver service to customers at the airport terminal, and helping create a stress free environment for customers whilst travelling. Ensure Premium Passengers receive total quality service and staffs adhere to safety policy and security standards of the company. Responsibilities include such as Flight Editing, Check-in, Transfers, and Boarding etc, in order to ensure a high service standard.

As the first personal contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times.

Requirements

To be successful in this role you will require a minimum of 1 year experience in a customer service role preferably in Airport Operations. High energy, enthusiasm, a positive attitude, attention to detail and the ability to work well in a team are essential to succeed in this very high pressured and demanding environment.
Fluent English, Arabic (both spoken and written) are essential. Knowledge of Amadeus Reservations & DCS preferred but not essential.

This position requires shift work including some weekends as it is an operational role.

About the Company

Welcome to a world of growing opportunities.

Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities.

Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar.

Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events.

As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be.

Join one of the fastest growing airlines with an ever-expanding global network.

If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.