Apple MSC

Job description / Role

Mac Solution Consultant

Job Description

• Accountable for sales performance by providing excellent customer service and giving product demonstrations.
• Ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apples standards.
• Responsible for training the retail staff on Apple products and Apple Shop merchandizing and maintenance standards
• Providing business insights and identifying opportunities.
• Advocate Apple products and solutions by communicating the benefits and values of the products through product demonstrations.
• Conducting product demonstrations using WW developed demo scripts for guidance.
• Strong business acumen and understanding of the Resellers business and goals.
• Act as a promoter of the Apple brand to retail staff /Management, and keep them engaged and up to date on Apples latest and greatest products.
• Identify and maintain a virtual team of key staff members who the MSC will train and transform into Apple Professional /Experts.
• Ensure all merchandising elements (including demo content, as well as all 2D and 3D elements) are up to date and follow Apple worldwide standards.
• Flag to his/her manager any maintenance issues with any Apple merchandizing execution in the store.
• The MSC is able to provide key insights on the Apple business in a singular storefront, and identify business opportunities.
• Monitor performance results and inventory levels.
• Monitor regular competitive/trend tracking.
• Provide insightful feedback that will help to further develop and improve upon Apple Shop performance.

The position will be based in KSA (Riyadh/Jeddah/Dammam).
Only candidates willing to work in KSA region need to apply.

Requirements

• Experience in Retail or field sales (minimum 1-2 years)
• Business acumen
• Extraordinary customer service skills
• Adaptive and solution based approach to selling
• Excellent communication skills (written and verbal)
• Strong presentation / group demo skills
• Ability to translate techno speak into laymans terms
• Ability to lead and influence a group of individuals with whom you work
• Proven self-starter with entrepreneurial flair
• Self-direction leading to high degree of success throughout his/her career
• Ability to work autonomously

About the Company

Owned by a family trust, the IML Group is a full-service Field Marketing Services Company.

Established in 1992, the IML Group currently operates in over 12 countries throughout the Middle East and North Africa.

With more than 50 offices and over 700 employees, including nearly 400 field operatives and merchandisers, our experience and expertise extends across all aspects of field marketing and gives us unrivalled strategic insights into the regional and international markets.

The The IML Group currently has a gross annual turnover in excess $100 million and our continuing growth is due to our ability to respond rapidly and effectively execute client requirements in multiple markets.