| Application Software Administrator (Banner Coordinator/Trainer) | |
| American University of Kuwait (AUK) Kuwait Ref: HP609-10 |
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The RoleThe RoleScope and Purposes: Under general direction, analyzes administrative, academic and other processes related to the SCT Banner applications, identifying issues and training requirements and developing training workshops to enable internal and external users to maintain, create, and manipulate data within their respective modules. Maintains awareness of system capabilities and proposes approaches to address impacts for existing and future system functionality; serves on related committees; develops training programs (classroom and online) for users of the Banner and other database modules; acts as a key knowledge resource for the Banner systems for University personnel committees at the University. Essential Duties & Responsibilities: Analyzes processes and data to identify problems or knowledge gaps between system users & system capabilities. Develops the total training program for Banner systems and coordinates the delivery of training to AUK employees with the Academic Divisions, HR, Student Affairs and Finance Departments and the Continuing Education Center Designs, develops and facilitates classroom-based and online learning programs for University employees authorized to access Banner; develops and maintains written and online system documentation, reference, and training materials. Develops training programs for existing and potential Banner System users in the region and coordinates delivery of training with the Continuing Education Center. Oversees classroom dynamics in order to ascertain that it is producing an optimal learning environment. Conduct pre-and post-training assessments for both instructors and participants of skills and knowledge Using AUK teaching skills Disseminating information in appropriate sequence Coordinates updates and changes to Banner module tables, serves as a liaison to the Information Technology department for system modifications, process improvements, and system upgrades planning, testing, communication, and implementation. Provides daily user support, while serving as a key knowledge resource for the Banner System; serves on the Banner users group (BUG) committee and various other committees; participates in project team(s) or task forces and resolution efforts with data integrity, business intelligence, to ensure all systems issues are addressed and resolutions coordinated. Performs other duties as assigned. |
RequirementsRequirementsBachelor's degree with course work in Business, Information Technology, Computer Science, or an equivalent academic area. 2 years experience in training and instruction. Successful experience with diverse populations in a professional environment. Experience in working in a team, project directed environment. SCT Banner functional experience. |
About the CompanyAbout the CompanyThe American University of Kuwait (AUK) is an independent, private, equal opportunity, and co-educational liberal arts institution of higher education. The educational, cultural, and administrative structure, methods and standards of AUK are based on the American model of higher learning. The language of instruction is English. Established by Amiri Decree 139 in 2003, AUK was accredited in 2006 and re-accredited in 2008, by the Council for Private Universities, Ministry of Higher Education - State of Kuwait. AUK offers students a quality education based on an American college model. The faculty, administration, and staff work hard to create a caring environment where every aspect of student's development gets attention and support. The course of study is designed to prepare students for the contemporary world where critical thinking, communication skills, and life-long learning have become imperative. The Liberal Arts education fulfills student's educational goals and requires rigorous effort in the Major discipline (field of study); it also brings the rewards of a broad general education useful in their future career, whatever field they choose. |
This Position is closed or expired
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