Application Support Analyst

Job description / Role

Company:
Our client is a leading business group in Saudi. They work in Project Development, Application Management, Investment and Acquisition.

They are currently looking to recruit an Application Support Analyst for their office in Dammam

Duties & Responsibilities:
Implement Business Applications in the Group of Companies as and when purchased. Upgrade, manage, maintain and tune the application systems for high availability and fast access for management to important data.
Prepare and maintain proper documentation for any implementation and keep customizations to the system under control and well documented.
Maintain and manage the Operating systems selected for the Business Applications. Tune and optimize server resources to provide best performance.
Resolve user problems that arise from use of business applications and troubleshoot any issues.
Customize applications to fulfill business requirements. Develop meaningful reports from the system that the management can utilize to make better-informed decisions.
Provide technical assistance and preliminary information to system users. Refer major software problems to vendor service personnel for correction and resolution.
Provide Training on Applications for existing and new features and modules that are added on to the system.
Provide one-to-one personal support to business users to help in the development of small applications using office tools and report generators.

Requirements

Qualifications & Experience:
-3-5 years experience
-Degree qualified
-Microsoft / Oracle
-Database design
-Business Process Knowledge
-.Net, C##, VB
- Fluency in English & Arabic
- Good communication skills, customer focused attitude, practical knowledge of Database designing, Application Implementation Strategy, Project Management, Business Process knowledge, Development skills using .Net, C## etc. useful.
-Business Process knowledge and implementation experience in Microsoft Dynamics AX required.

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering