Application Support Engineer

Job description / Role

- Develop and implement solution design.
- Provide support to other programmers and developers.
- Design and develop document application solutions.
- Troubleshoot to restore application use in the event of a failure.
- Resolve complex issues in applications development.
- Translate customer needs and requirements into application solutions.
- Develop integrated applications for business clients.
- Develop and implement strategies to address complex technical challenges.
- Create environment support for a variety of applications and programs.
- Maintain, manage and update technical system documentation.

Requirements

- High-level education, degree preferred in Information Technology and appropriate skills and experience in relation to the tasks above.
- Good knowledge in design (including requirements engineering), development and maintenance of IT applications
- Indian Nationality preferred

About the Company

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world.