Arabic Speaking Guest Services Officer

Hays

Abu Dhabi, UAE

Ref: GP222-1723

Job description / Role

Employment: Full Time

Being part of a front line team you will welcome all visitors coming into this semi government specialist healthcare facility.

You will provide all relevant information to guests in relation to directions, appointments with medical team, clinic facilities and general guidance and ensure that guests / patients are well informed of all procedures where applicable. You will register patients, capture insurance cards information and handle and complaints with professionalism

Requirements

- UAE National with Family Book or Arabic speaker
- College Education / Diploma or equivalent.
- At least 2 years relevant experience, preferably from a customer facing service-oriented environment or receptionist
- Fluent in written and spoken English
- Computer literate
- Able to work under pressure and within deadlines.
- Able to concentrate for prolonged periods whilst dealing with interruptions
- Highly presentable with good interpersonal skills

This is a rotational shift working based role, 5 days per week (rotas will include occasional Saturdays for which an alternative day off during the week will be given. Friday is not a working day) Hours will be rotational early and late shifts which include evening working. Applicants must be able to work both shifts.

About the Company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.

So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow.

Offering an unrivalled suite of recruitment and workplace solutions, whether you’re looking for what’s next in your career, or have a gap to fill, we’ll help you get where you want to go.

You can rely on us to deliver today and help you plan for tomorrow.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month