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Job description / Role
The Body Shop International plc is the original ethical cosmetics company, now operating more than 2,500 stores in over 60 markets worldwide.
The Body Shop® has constantly sought out wonderful natural ingredients from all four corners of the globe to bring you products bursting with effectiveness, to enhance your natural beauty. We strive to use our planet's resources wisely, searching for outstanding natural materials and ingredients from across the globe to include in our range of products.
We continue to lead the way, sourcing sustainable palm oil, introducing 100% recycled packaging, raising funds and awareness to help prevent the spread of HIV/ AIDS, and continuing to support marginalized communities around the world through our Community Fair Trade programme
The Role:
Responsible for all store & Employee development, & accountable for visual merchandising in assigned stores. Actively contributes to developmentof business initiatives relevant to brand projects.
responsibilities:
* Lead store teams to achieve their sales targets shrinkage targets & control operational costs in order to meet the Business Plan.
* Maximize the potential of Store Management & Employees through performance management, coaching, & identifying development opportunities to ensure all stores are staffed correctly including succession planning & ongoing monitoring of manpower planning.
* Champion the brand in stores & create a two way feedback loop with the brand teams to enhance business performance, including recommendations for promotion or mark down.
* Build external networks to understand market trends & competitor activity that once fed back into central teams allows us to maintain a competitive advantage.
* Contribute to all aspects of business development including new store openings & recommendations for closure. Liaise with internal & external parties to facilitate.
* Ensure internal & external customer service is excellent through brand specific & company wide training initiatives.
* Fully utilize company reporting systems to monitor brand performance & implement corrective action when necessary.
* Ensure adherence to all company policies & procedures.
Requirements
* 3 years large store or multi-site experience preferred
* English essential Arabic preferred
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.