Area Manager – Body Shop

Alshaya
Lebanon

Ref: GP435-2147
Alshaya

The Role


The Role


The Body Shop International plc is the original ethical cosmetics company, now operating more than 2,500 stores in over 60 markets worldwide.
The Body Shop® has constantly sought out wonderful natural ingredients from all four corners of the globe to bring you products bursting with effectiveness, to enhance your natural beauty. We strive to use our planet's resources wisely, searching for outstanding natural materials and ingredients from across the globe to include in our range of products.
We continue to lead the way, sourcing sustainable palm oil, introducing 100% recycled packaging, raising funds and awareness to help prevent the spread of HIV/ AIDS, and continuing to support marginalized communities around the world through our Community Fair Trade programme

The Role:
Responsible for all store & Employee development, & accountable for visual merchandising in assigned stores. Actively contributes to developmentof business initiatives relevant to brand projects.

responsibilities:
* Lead store teams to achieve their sales targets shrinkage targets & control operational costs in order to meet the Business Plan.
* Maximize the potential of Store Management & Employees through performance management, coaching, & identifying development opportunities to ensure all stores are staffed correctly including succession planning & ongoing monitoring of manpower planning.
* Champion the brand in stores & create a two way feedback loop with the brand teams to enhance business performance, including recommendations for promotion or mark down.
* Build external networks to understand market trends & competitor activity that once fed back into central teams allows us to maintain a competitive advantage.
* Contribute to all aspects of business development including new store openings & recommendations for closure. Liaise with internal & external parties to facilitate.
* Ensure internal & external customer service is excellent through brand specific & company wide training initiatives.
* Fully utilize company reporting systems to monitor brand performance & implement corrective action when necessary.
* Ensure adherence to all company policies & procedures.

Requirements


Requirements


* 3 years large store or multi-site experience preferred
* English essential Arabic preferred

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
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