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Job description / Role
The Role:
Managing a team, you will be responsible for service education related training activities, the design and implementation of awards programmes and managing internal communications activities to involve, engage and inform all staff across the GCC.
Specific responsibilities include:
* Writing service education articles for publishing
* Developing mechanisms to ensure employees are rewarded as per agreed timelines
* Designing and managing the GCS Roadshow every year by writing content, coordinating with designers and printers and overseeing the flow of the roadshow
* Managing the intranet including design, content and technical functions, to ensure that it is informative, relevant, accurate and consistent
* Monitoring the effectiveness of existing rewards programmes, existing internal communications, budgets, guidelines and procedures; recommend plan revisions and introduces new plans that are cost effective and consistent.
Requirements
* Experience in managing multi-cultural teams
* Excellent presentation skills
* Strong communication skills with both English and Arabic language skills
* Ability to design and work with designing software such as Adobe Illustrator and InDesign would be an added advantage.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.