Assistant Facilities Manager – MEP / Retail – AFGRE

Job description / Role

Assistant Facilities Manager - MEP / Retail - AFGRE - Dubai

Al-Futtaim Group Real Estate (AFGRE) is the real estate development and operations arm of Al-Futtaim group which is headquartered in Dubai. AFGRE is responsible for the origination, conception, development, procurement and construction of mega projects and the leasing, sales and operation of these projects after completion.

In addition, AFGRE develops and operates an extensive multi-million dollar portfolio of individual corporate real estate and investment assets across the MENA region.

The two current flagship mixed use urban communities under the Festival City brand are the award winning, Dubai Festival City (5.2 million square metres) and Cairo Festival City (3 million square metres).

About Dubai Festival City

Dubai Festival City is an Al-Futtaim Group Real Estate development project which covers 5.2 million sq m and stretches 3 kilometres along the historic Dubai Creek that optimises the thriving and visionary spirit of Dubai.

Dubai Festival City is an established creek side, mixed use destination and premier waterfront community interconnecting finest residential, shopping, dining, leisure & entertainment, international hotels, schools, golf course, automotive park and offices. It is formed into three distinct districts and connected by a 30 kilometres internal road network and creek side promenade. This existing community offers freehold villas and apartments for sale and lease which combine traditional and contemporary architecture. Upon completion, the community will be home to 50,000 residents living in 20,000 villas and apartments, and ideal place to work for 50,000 office staff.

Dubai Festival City has recently won 3 top recognitions at The Arabian Property Awards 2010, in the categories of Best Mixed Use Development for Dubai Festival City, Best Residential Development for Al Badia Hillside Village, Dubai Festival City and Best Retail Development for Festival Centre, Dubai Festival City.

About Festival Centre

Festival Centre is home to Dubai's premier concerts and festivals and has hosted world class entertainers such as Carlos Santana, Maroon 5, Tamer Hosni, Amr Diab, Shah Rukh Khan and Kylie Minogue. It has also presented Dubai with a wide array of festivals from the Emirates Airlines International Festival of Literature through to Dubai Desert Rock and Dubai Bike Week. Festival Centre hosts events, parades, entertainers and musicians each week ensuring families are always engaged and rewarded for their visit.

Festival Centre is a landmark 2m sq ft urban retail resort which forms the epicentre of Dubai Festival City now acknowledged to be one of UAE's most exciting retail, dining and leisure attractions. Set on the historic Dubai Creek, Festival Centre, offers over 400 world class retailers, 90 restaurants, cafés and bistros, a 12-screens Grand Festival Cinemas complex and a parking for more than 10,000 cars. It also boasts a stunning Marina and some of the emirate's most photographed sunset vistas.

The award winning Festival Centre has recently added the Five Star award Best Retail Development at the Arabian Property Awards 2010, and two other prestigious Retail City awards - Mall of the Year and Best Retail Destination of the Year.We are looking for an Assistant Facilities Manager - Retail MEP to assume responsibility for and ensure the efficient operation of all Engineering services and overall all MEP service provider contract management, ensuring that all assets are maintained well and various operational costs are budgeted annually for Festival Centre.

Key Responsibilities will include:

* Contract Management:

Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing MEP services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.

* Supply Chain Management:

Daily management of sub-contractors, consumables and equipments; Responsible for implementation and monitoring of sub-contractor performance. Inventory management of DFC owned spares. Ensure best value management techniques with in contracts. Development of contract delivery strategy, providing demonstrable operational benefits.

* Asset Management:

Negotiates and recommends procurement of capital equipments according to the operations need. Ensuring new assets being brought into operations are entered onto pre-planned maintenance program and subject to QA procedures

* Staff Management:

Responsibility for management of the staff recruitment, selection, training/ development and succession planning as required for In-House and managing the outsourced contracting Supervisors and staff.

* Reporting:

Prepare routine and ad hoc reports, with the objective of keeping the management informed about all issues relating to operations of mall and taking necessary action thereof. Prepare monthly financial analysis for operations for the Retail Operation monthly report.

* Energy Management:

Drive improvement in water and electricity saving initiatives.

Requirements

The ideal candidate for this role should have the following qualities:
Enthusiastic, enjoys being part of a successful and productive team with ability to develop innovative and creative solutions to problems.
Able to work well on his own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines and perform effectively under significant pressure.
Ability to demonstrate good negotiation and influencing skills.
Have a sharp eye and good sense of judgment
Strong track record in facilities management infrastructure
Experience of Gas farm management, and fire alarm/fire fighting
Experience in resolution of insurance claims related to DFC infrastructure.
Excellent analytical skills

Minimum Qualifications and Knowledge:
Qualified Electrical or Mechanical Engineer possesses strong leadership good communication skills and Hands-on Experience in Maintenance of MEP Installations. Minimum Experience:

* Minimum 3-5 years of experience in mechanical, electrical and plumbing within a shopping mall or retail industry.
* Diploma in civil/ building maintenance engineering.
* Experience within the maintenance services market sector preferably in a corporate office environment demonstrating: sound knowledge of civil and maintenance jobs, workload planning, customer service satisfaction and quality workmanship.

Job-Specific Skills:
Ability to work under pressure and flexibility to work long hours, if situation demands. Ability to work in a collaborative and diverse team environment.Must be well familiar with computer applications and capable of generating & presenting maintenance reports.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.