Assistant General Manager (Sales)

Job description / Role

Salary: AED 42,000

A large, international leading luxury travel retailer is keen to hire a commercially responsible Assistant General Manager (AGM) to be a key business partner to the General Manager at storelevel. They are responsible for delivery of the large vision of exception people delivering exceptionalproduct to our customer. The AGM Sales is a member of the senior team responsible for crafting, leading and delivering approvedlocation specific strategies aligned with the execution and achievement of Company targets, strategic goalsand business initiatives across multiple locations and countries within the Middle East.

Primary Job Responsibilities & Duties:
- Lead a successful sales team across multiple categories, brands and storesto drive productivity and profitability.
- Prepare and execute approved store productivity plans that achieve or exceed customer penetration, spend targets and grow market share.
- Lead your management team to work effectively with Global & Division Merchants to execute the merchandising strategies in each of their areas.Drive the local promotional calendar with the Global & Division Merchants and Marketing teams. Effectively communicate and execute the Promotions in store
- Lead each Sales Manager to take proactive steps to increase their team sales and continuously improve individual productivity of each of their team members.
- Partner with the General Manager to maximize sales productivity and support delivery of exceptional customer service experiences within your location.
- Active involvement in Lease Brand Business relations: positively contribute to leasing relationships, supporting strategies and tactics to build the lease business and seamlessly integrate the teams into the location. Liaise with merchandising, marketing teams and brands as appropriate on training, mystery shoppers, store layouts and expectations on customer service experiences.
- Build and maintain strong relationships with joint venture partners in your location and ensure strong communication links are maintained in store. Drive delivery of consistent customer service levels across your location.
- Maintain keen awareness of competitor movements and activities.
- Participate in sales forecasting.
- Works as part of a team with your local senior team, Business Development, Group and Corporate Finance on the development of proposals for both existing and potential locations as / when required. Key management participant in redevelopment activities for your retail location as / when required Team & Service Management.
- Effectively communicate company overall objectives and how the sales team are critical to driving the achievement of company vision, store sales targets and strategies for those objectives. Review performance on a regular basis.
- Create and promote a positive work and industrial relations environment in line with Company values, employee related policies and practices and local environment considerations. Provide effective team leadership through open communication, training, coaching and active encouragement of the sales team to meet or exceed location sales and profitability targets, while role modeling desired behaviors.
- Ensure a development plan is in place and actively reviewed for each of your Management team.
- Partner with your General Manager and Talent Management to ensure a succession plan is in place and actively progressing for your location as appropriate.
- Take corrective action to improve unsatisfactory performance, in consultation with your General Manager and Talent Management, adhering to local requirements.
- Lead, coach and train your managers to ensure your team is consistently growing in skills, confidence and effectiveness in their roles.
- Prepare and deliver performance appraisals providing relevant and specific feedback.
- In collaboration with your General Manager, Corporate and local Talent Management teams, identify, implement, and monitor outcomes from individual and team development programs delivered.
- Work with Store teams, Merchants and Visual to execute store presentation and promotional activities.
- Ensure consistent execution and maintenance of Company and vendors Visual Merchandising directives in line with required standards.
- Ensure that the workplace is safe, with the premises and behaviors of employees not imposing risks to the health and safety of any person.
- Actively participate in corporate charity initiatives, local community and government activities to demonstrate the Companys commitment to the local community in both business and social senses.
- Complete internal reports and participate in various projects as / when required.
- Communicate with your General Manager, Assistant General Manager Operations, Talent Management, Merchandising, Marketing and Global CSC teams on relevant store issues.
- Manage team compliance with all company policies and procedures, Customs regulations and relevant trading laws, raising any concerns or issues to your General Manager.

Requirements

- Experience in managing either a Department Store or big box brand with merchandising and financial accountability highly desired.
- Merchandising and negotiations experience a plus.
- Travel: International travel may be required to attend senior management meetings as / when scheduled
- Strong multidimensional leadership ability. Able to effectively operate in a culturally diverse environment with astuteness and sensitivity.
- Must have high degree of integrity and confidentiality with a keen sense of business / financial acumen
- Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines.
- Must have strong communication skills, both oral and written and be comfortable in making high level presentations.
- Function as a resourceful and proactive team member.
- Able to work independently with minimal supervision.
- Strong analytical skills; ability to work with complex issue.

About the Company

Edge Resourcing was established in the United Arab Emirates in 2008. We have taken care in our growth and have kept our corporate values throughout.

Edge Resourcing is led by a specialist team of Recruitment Consultants, each of whom have experience of working in and a sound knowledge of the local market place. We have gradually expanded our horizons and now offer specialist services within the Middle East Retail sector. Our aim is to provide a thorough and honest service to both our candidates and clients, making sure that we only take on work which we feel we can service to the correct level of satisfaction required.

We currently offer professional and tailored contingency and retained search services to the following specialist sectors of the market: Retail Accountancy and Finance Office Support Human Resources Sales and Marketing Legal

Our aim is to continue to position ourselves in the market as one of the most consistent and successful suppliers of manpower. We strive to make things happen and make a difference to your business and career. Success isnt just about putting people into jobs, but about giving you an honest, personal service. Whether you are a client or a candidate, our aim is to find out exactly what it is that you are looking for, rather than push you to settle for your second choice.