Assistant General Manager

Job description / Role

One of the largest and busiest Amusement parks in the UAE is looking for an experienced Assistant General Manager/Operations Manager to join their team. An exciting opportunity for a Senior Manager in the Industry who is looking to commit to an established venue.

The role of Assistant General Manager is a comprehensive one which includes a number of different management qualities such as, Operations Experience, Technical Experience, Budget Management, Forecasting, Marketing and Leadership qualities. It would also include the following responsibilities;
- Monitoring the SOPs and ensure that the operators are following them
- Manage any maintenance issues as per manufacturer standards
- Identify safety issues and resolve them
- Identify new revenue generating opportunities
- Keep up to date with market developments in loyalty programs and new attractions
- Develop corporate deals
- Set the targets and communicate the budgets throughout the organisation
- Review monthly financial results and prepare strategies
- Address employee issues
- Report regularly to GM and MD
- Prepare monthly reports

Requirements

- Bachelors degree
- 3-5 years of Operational Leisure Industry Experience within a management role
- Excellent communication skills
- Strong working knowledge of P&L
- Experience in regular reporting to seniors
- Experience in monitoring and implementing methods to improve customer service standards
- Good working knowledge of the market place, UAE culture and general business practices
- Experience of operations, attraction safety, staff management, inventory control, ticketing, budgeting, promotions and events management

About the Company

Mackenzie Jones Middle East has decades of recruitment expertise in various industry sectors. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.

So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.

Were growing rapidly because people appreciate our honesty, commitment and results.