Job closed
Ref: KP561-329
Job description / Role
The Assistant Manager is responsible for serving customers on the floor and assisting the Shop/ Department Manager with the effective running of the Shop/Department in order to ensure the highest standards of customer service are achieved and maintained.
Greets customers and serves them efficiently and courteously on the shop floor, in the changing rooms and/or at the cash register, in order to ensure the provision of the highest standards of customer service at all points in the shopping experience.
Ensures the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees, in order to ensure the highest levels of performance and the achievement, or exceeding, of sales targets.
Assigns routine and non-routine tasks and duties to Sales Associates, Cashiers and Coordinators, in order to ensure that activities are carried out in the most efficient and effective way.
Assists in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shops operational requirements that will enable the achievement of the highest standards of customer service at optimum cost.
Assists and supports the Department Manager and/or Shop Manager in placing product orders and maintaining inventories in order to ensure effective stock management.
Requirements
Bachelors degree.
Experience in fashion retail is a plus.
Good knowledge and understanding of shops operating procedures.
Proficiency in MS Office.
Fluency in English.
Competencies:
Teamwork
Customer Focus
Communication
Commercial understanding
Change and adaptability
Analytical Thinking
Self Confidence
About the Company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.