Job closed
Ref: GP435-2201
Job description / Role
M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world's most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Chang's, Office Depot and Boots. The company operates 2,200 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Service, Optics, Pharmacy, Office Supplies and Home Furnishings.
Alshaya's stores can currently be found in 19 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia, the Czech Republic and the UK. It employs more than 28,000 people from over 90 nationalities.
The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.
M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
The Role:
Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Assists in delivering the highest levels of motivation and development of team members and individual and store compliance with all company regulations and procedures.
Responsibilities:
* Maximises sales and exceeds store budgets, through assistance in and supervision of effective and continuous space, stock and seasonal management, and highest possible levels of customer service.
* Maintains highest possible standards of in-store visual impact. Follows brand / layout guidelines correctly followed to deliver brand values and ensure corporate 'handwriting' is evident in presentation.
* Helps ensure store achieves defined stockloss targets. Ensures store accurately carries out all loss prevention activities as defined by stockloss action plans.
* Assists in administration of staff issues. Participates in delivering highest standards of instore training including weekly communication, daily de-briefs, product knowledge and on the job coaching.
* Ensures store enacts and is fully compliant with all required administrative procedures according to company guidelines and within deadlines.
Requirements
Experience:
* Minimum3 years retail management experience.
* Good communication skills.
* Previous experience in working within a multi cultural and diverse store environment.
* Extensive leadership, decision making, planning & organizing and relationship building skills.
* Bilingual (Arabic & English) Preferrable
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.