Assistant Store Manager – F&F
Alshaya
UAE
Ref: GP435-750 		Alshaya

The Role


The Role

As an Assistant Store Manager, you will be managing a fast paced store providing excellent customer service experience to all customers. You will be accountable to maximise store contribution through exploiting every opportunity to drive sales.You must lead by example to reduce stock loss, maximize merchandising opportunities and maintain cost controls.

• Deliver high levels of motivation and development to a diverse team whose first language is not English whilst ensure individual and store compliance with all company regulations and procedures.
• Decide on store layout, stock positioning, visual enhancement, availability management. Recommend brand feedback, customer requests, and in-store promotions
• Drive highest possible standards of in-store visual impact. Apply and maintain guidelines and standards for visual presentation and store appearance
• Decide on form of implementation of stockloss controls, recommend areas of focus and changes in processes used within the store
• Promote the highest standards of in store training including weekly communication, daily de-briefs, product knowledge and on the job coaching. Promote a positivive learning environment within the store
• Finally you will ensure that the store is fully compliant with all required administrative procedures according to company guidelines
• The key performance indicators are store sales, compliance to brand in store visual merchandising, maintaining cost and stockloss control, people management and development and compliance to in store administration

Requirements


Requirements

• Minimum 1 year retail management experience
• Good communication skills.
• Previous experience in working within a multicultural and diverse store environment. • Extensive leadership, decision making, planning & organizing and relationship building skills.

About the Company


About the Company

M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world’s most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, West Elm, P.F. Chang’s, Office Depot and Boots. The company operates 2000 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmacy, Office Supplies and Home Furnishings.

M.H. Alshaya Co. stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

This Position is closed or expired