Assistant Store Manager - GUESS

Job description / Role

GUESS is a globally recognised high fashion brand offering the latest trends in accessories, womens, mens and childrens fashions.

With over 70 stores located around the GCC this is a great opportunity to become part of a dynamic work environment and get involved in the expansion and future growth of this exciting brand.

The Assistant Store Manager is responsible for selling floor leadership with overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom, and acts as second in command assisting the store manager in the overall running of an individual store.

People Development / HR
Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
Customer Experience / Sales
Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
Maintains all visual merchandising standards, directives, promotions, and over all cleanliness and organization of the sales floor and stockroom

Drive Sales & Profitability
Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion
Executes strategies to maximize store sales and control expenses

Operational Effectiveness
Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc)
Executes and complies with all company policies and store procedures

Requirements

Minimum Qualifications and Knowledge:
High school education or equivalent preferred

Minimum Experience:
Minimum two years Senior Sales Associate experience with a proven track record for driving sales and profit results and training and developing a team of individuals

Job-Specific Skills:
Good command of business English (written and verbal)
Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
Strong level of numeracy & literacy
Some heavy lifting
Scheduled shifts may require standing for a minimum of eight hours

Behavioural Competencies:
Uses sound judgment when making decisions
Ability to handle multiple tasks simultaneously
Acts with integrity and respect
Adapts to changes required by the business
Ability to manage promptly and independently also unexpected events and issues
Has an eye for fashion trends
Team player

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.