Assistant Store Manager – Payless

Job description / Role

Assistant Store Manager - Payless Jeddah (KSA-WP)

Payless ShoeSource, the largest specialty family footwear retailer in the western hemisphere, is now open in Kuwait and Saudi Arabia. Payless is known for bringing shoppers great style, quality and brand names - all at great prices.
Payless was founded in 1956 in Topeka, Kansas, in the United States. Some 50 years later, Payless serves millions of customers - women, men and children -- through its powerful network of more than 4,500 stores, which are located in a variety of retail settings. Payless is in all 50 U.S. states, as well as in Canada, Puerto Rico, Guam, Saipan, the U.S. Virgin Islands, Central America, the Caribbean, South America and now, in partnership with Alshaya, Kuwait and Saudi Arabia, with future plans to expand across the Middle East in the United Arab Emirates, Saudi Arabia, Kuwait, Oman, Bahrain, Qatar, Egypt, Jordan and Lebanon.   Payless customers will enjoy such well recognized brands as Airwalk(R), American EagleTM, Smartfit(R), and the Disney collection including shoes and accessories featuring Hannah Montana, Dora the Explorer, Spider-Man and Cars. Also available at the new stores are Payless Designer Collections with hot-off-the-runway looks from New York fashion designers Lela Rose with Lela Rose for Payless; Stacey Bendet with the alice + olivia for Payless; and Laura Poretzky with the Abaeté for Payless designer label.
The Payless Designer Collections are among the most widely distributed designer footwear labels in America today. The collections feature original designs by each designer that are unveiled at New York Fashion Week and later brought to Payless stores at affordable prices.

The Role:
As the Assistant Store Management staff, you will be managing a fast paced store providing excellent customer service experience to all customers. Accountable to maximise store contribution through exploiting every opportunity to drive sales. Lead by example to coach the Department Managers to drive sales, reduce stock loss, maximize merchandising opportunities and maintain cost controls.

Responsibilities:
* Ensures communication is effective throughout Store and back to the brand team.
* Implement and review all stock loss prevention controls.
* Implement processes specefic to store product, size & location.
* Manage a team including:instore training, recruitment, motivation, coaching, development, disciplinary & performance appraisals.
* Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines, Manage stock replenishment, product launches and promotions.
* Ensure the store is fully compliant administratively & procedurally accordingly to company guidelines & deadlines.
* Maximise sales & ensure customer focus is prioritized at all times.Weekly / daily analysis of commercial reports & implementation of action plans where necessary.
* Manage manpower planning according to business needs.
* Deputize in the absence of the Store Manager.

Requirements

* Minimum 3 years retail management experience.
* Good communication skills.
* Previous experience in working within similar store environment. Extensive leadership, decision making, planning & organizing and relationship building skills.
* Bilingual (Arabic & English) Preferable.
* Efficient using MS Office and other computer applications.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.