Assistant Store Manager – Starbucks

Alshaya

Jeddah, Saudi Arabia

Ref: GP435-1497

Job description / Role

Employment: Full Time

The Brand:
As the premier vendor of the finest coffee, Starbucks is focused on delivering the best experience to every customer at each of our locations around the world, including Kuwait, KSA, UAE, Egypt, Lebanon, Jordan, Qatar, Bahrain & Oman in the Middle East region. We are fortunate to have the opportunity to work with so many communities, and we are committed to providing the Starbucks experience while respecting the local customs and tastes of each country we operate in. We are also committed to hiring locally, currently providing nearly 2700 jobs for more than 30 nationalities including Arab nationals in over 300 operating stores in the region.

The Way We Do Business The Starbucks mission statement is more than words on a piece of paper - it's the philosophy that guides how we do business every day.

The Starbucks Mission Statement

To inspire and nurture the human spirit - one person, one cup, and one neighbourhood at a time.

Here are the principles of how we live that every day:

Our Coffee

It has always been, and will always be, about quality. We're passionate about ethically sourcing the finest coffee beans, roasting them with great care, and improving the lives of people who grow them. We care deeply about all of this; our work is never done.

The Role:

As a member of the Starbucks store management team, you'll set the tone for your store, you will be coaching your team and inspiring them through your own example of excellence in all store operations. You will receive word-class coffee knowledge using all opportunities in the business to learn and develop yourself as a leader. You will be ultimately responsible for creating and maintaining a third place experience in your store and leading your team to deliver a legendary service all of the time.

As an Assistant Store Manager you would be required to contribute to Starbucks success by leading a team of store partners to create and maintain the Starbucks experience for our customers and partners.

Responsibilities:

* Train, develop and coach your store team in all operational areas
* Deliver legendary service to all Starbucks customers
* Improve productivity and drive sales
* Apply all standards consistently
* Analyse business performance and make recommendations for improvements
* Create, implement and manage a store action plan

Requirements

Skills and Experience:

* Ability to assess potential and develop talented team members
* Results Focus - financial awareness
* Relationship Building- cross functionally, not only with store team, but also higher management
* Handling Pressure and competing priorities to drive store performance

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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