Assistant Store Manager – Teavana

Alshaya

Abu Dhabi, UAE

Ref: GP435-1964

Job description / Role

Employment: Full Time

Teavana is a specialty retailer offering more than 100 varieties of premium loose-leaf teas, authentic artisanal teawares and other tea-related merchandise. At Teavana we offer tea enthusiasts and tea connoisseurs alike its 'Heaven of Tea' retail experience where passionate and knowledgeable 'teaolgists' engage and educate customers about the ritual and enjoyment of tea. The company's mission is to establish Teavana as the most recognised and respected brand in the tea industry by expanding the culture of tea across the world.

The Role:
To assist the Store Manager to achieve all company set objectives, maximizing store contribution through exploiting sales & maintaining cost controls. Assist in delivering the highest levels of motivation and development of team, whilst ensuring compliance with company policy & procedure. Deputizing in the absence of the Store Manager.

The Assistant Store Manager must be able to:

* Maximize sales & ensure customer focus is prioritized at all times.
* Ensure communication is effective throughout store & back to brand team.
* Implement & review all stock loss prevention controls. Implement processes specific to store product/size/ location.
* Manage a team including; in store training, recruitment (where applicable), motivation, coaching, development, disciplinary & performance appraisals.
* Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines. Manage stock replenishment, product launches & promotions.
* Responsible for weekly /daily analysis of commercial reports & implementation of action plans where necessary.

Requirements

* 1+ year retail supervisory experience, or prior equivalent experience preferred.
* IT literate.
* Ability to effectively communicate with customers and all levels of staff.
* Ability to develop and train others.
* Demonstrated time management and organizational skills.
* Excellent  verbal and written communication skills.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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