Associate Director - Private Banking

Standard Chartered Bank - UAE

Dubai, UAE

Ref: HP048-530

Job description / Role

Employment: Full Time

Job Description:
- Drive profitable growth by acquiring, developing and servicing long-term relationships with high net worth clients
- Collaborate and build effective partnerships with team leaders, market heads, segment proposition heads, platform management including COO area and support functions, and product partners

Key Roles & Responsibilities:

* Business
- Deliver NNM, AUM, and Revenue growth targets and key operating metrics (client acquisition, client satisfaction, product holdings etc)
- Generate healthy pipeline of target market prospects and convert them into clients
- Grow customer portfolio size by deepening existing customer relationships
- Implement an asset allocation in line with the client needs and model portfolios as benchmarks
- Deliver, monitors and reviews solutions to clients based on client investment profile
- Conduct periodic reviews of client accounts in accordance with established procedures
- Collaborate with support functions and business partners to deliver One Bank and support cross selling efforts
- Deliver profitable growth by controlling costs and operational losses
- Deliver positive client performance in line with client investment profiles

* Processes
- Ensure Sales Management, Suitability and on-boarding processes applied appropriately
- Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

* People and Talent
- Embed the Groups values and culture
- Partner effectively with product specialists to deliver effective client solutions

* Risk Management
- Understand the risk and control environment in their area of responsibility and drive rectification as required
- Do what is right in order to avoid reputational risks and operational losses
- Timely handling of client complaints and in all cases report and escalate to management in accordance with established procedures.

* Governance
- Ensure adequate and appropriate systems and controls are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
- Ensure adherence with the following Regulatory Compliance policies and processes (both on-shore & offshore, as is applicable):
- Anti Money laundering (AML) and all applicable money laundering prevention procedures
- Client Due Diligence & Related Periodic Reviews
- Client Suitability Standards
- Treating Customers Fairly
- Approval & review of Credit Applications
- Maintain Documentary standards
- Data Confidentiality
- Cross-Border Policy
- Participate in the Local Client Committee and other relevant committees where applicable
- Embed the Groups values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
- Engage with all audit report findings and ensure feedback is acted upon

Requirements

- University Graduate
- Relevant banking certifications required to perform the role in the UAE.
- Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility
- Strong ability to develop a network of target prospects
- Proven risk management capabilities
- Firm in all business guidelines and compliance issues
- Sound knowledge of financial markets and investment products
- Outstanding communication and presentation skills

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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HR Officer salaries in UAE

Average monthly compensation
AED 8,500

Breakdown available for industries, cities and years of experience