Associate Director, Sales Financial Markets, Execution & Channel Sales

Standard Chartered Bank - UAE

UAE

Ref: HP048-437

Job description / Role

Employment: Full Time

Job Description

To sell Financial Market products profitably to all UAE corporate customer segment, acting as their primary point of contact with FM. Execute FX related products and to market to the given client base effectively the Banks capabilities. Respond speedily and positively to all requests from customers for a specific transaction, or for more general advice. To lead and manage a diverse set of sales people in UAE.

Key Roles & Responsibilities

* Develop a thorough appreciation of each allocated customer's business and understanding of their potential needs for Financial Market products, through regular liaison with SCB's principal RM for each customer (e.g. Corporate, GAM, IBG) as well as through direct contact with the customer.
* Establish and maintain a constructive relationship with the decision maker(s) for Financial Market products for each allocated customer through regular calling, visits, entertainment, etc., with the objective that the customer always calls SCB when in need of products we are able to supply.
* Respond speedily and positively to all requests from customers for a specific transaction or for more general advice or introduction to a more appropriate contact within SCB, whether or not the request is from the specially allocated group of customers.
* Liaise with product traders to analyse the acceptance ratio for quotations provided to each customer, alongside feedback from the customer concerning competing quotations accepted in preference to SCB's in order that the traders may factor this information into their pricing decisions.
* Liaise with Operations concerning customer feedback received on service delivery quality, in order to seek improvements in service delivery where viewed as necessary from the customer's perspective.
* Liaise with RMs and SCB product specialists in other regions in which particular customers are active, in order to exchange information on the customer, to introduce the customer to introduce the customer to other SCB products and to contribute generally to the relevant regional or global customer database.
* Monitor the utilization of each customer's trading limits with SCB, obtain specific approval for any excess likely to arise as a result of a particular transaction and alert the principal ARM if it appears that a higher limit would lead to additional profitable business in Treasury products.
* Assist as requested with the training of less experienced colleagues.
* Money Laundering Prevention - Comply with all the applicable money laundering prevention procedures and in particular report any suspicious activity to the Business Money Laundering Prevention Officer and line manager.

Closing Dates

The closing date for applications is 17/07/2014. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Requirements

Qualifications & Skills

Preferably graduate with Bachelors degree. Ideal candidate would have considerable experience in customer facing roles in FX sales with good understanding of financial markets.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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