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Job description / Role
We are currently building a management talent pipeline in order to attract the next generation of Store Managers in the UAE.
MISSION
- Ensures the achievement of the store business objectives (sales, profitability, etc.), as well as to promote and enhance the Gucci brand, in line with corporate policies and procedures
SALES AND CUSTOMER MANAGEMENT
- Establishes and implements Action Plans to develop sales for each product category and client segment
- Ensures the achievement of business objectives and implementing activities and strategic projects, keeping in constant connection with Corporate functions
- Demonstrates sales leadership by playing an active role on the sales floor
- Ensures the implementation and development of CRM initiatives to develop a clientele network for the store
PEOPLE MANAGEMENT
- Manage Store staff with the support of Local HR (Recruitment, Learning & Development, Product Training)
- Ensures the development of motivation, sense of belonging, and business involvement
STORE IMAGE MANAGEMENT
- Ensures correct interpretation and implementation of visual guide lines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the VD-Team
- Takes care of the general look of the store / depts. in terms of cleanness, tidiness, and efficiency, in order to ensure the best image of products and store, in line with the Gucci brand communication and promotion strategy
- Ensures that ordinary maintenance is carried out, trough the intervention of the responsible corporate structures
STORE OPERATIONS MANAGEMENT
- Ensures an economical and operational effective management of the store, in compliance with internal policies and procedures
- Ensures an adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics and stock management
- Ensures maintenance of inventory accuracy, in line with corporate policies and procedures
Requirements
- Solid Store Management experience in the GCC
- Proven record of a VIP client database in the region
- A strong team player with a 'can do' attitude
- Excellent people management and communication skills
- Passion for luxury fashion
- Outgoing, confident and professional
- Exceptional customer service skills
- The ability to communicate and build rapport
- Immaculate personal presentation
About the Company
Founded in Florence in 1921, Gucci is one of the world's leading luxury fashion brands.
With a renowned reputation for quality and Italian craftsmanship, Gucci designs, manufactures and distributes highly desirable products such as leather goods (handbags, small leather goods, and luggage), shoes, ready-to-wear, silks, timepieces and fine jewellery. Eyewear and fragrances are manufactured and distributed under license by global industry leaders in these two sectors.
Gucci products are sold exclusively through a network of directly operated boutiques (376 as of December 2011) and a small number of selected department and specialty stores.
Gucci is a growing and dynamic business which prides itself on the spirit and professionalism of its employees worldwide. Gucci continually seeks to attract industry-leading professionals who are entrepreneurial by nature and thrive within a flat, performance-orientated organization. The teamwork among Gucci's employees is the foundation of the company's success.
Gucci is committed to equal employment opportunity and does not discriminate in the terms or conditions of employment because of age, race, color, creed, sex, national origin, physical disability, mental disability, marital status, sexual preference or citizenship status.