Back Office & Activation Officer

Job description / Role

To activate (Business Lines),(MNP), Control W.H (Sims & Devises), Arching documents activation reports, Receive Cash amounts by specialist.
* Should update Data within 8 Hours(Company info.(Auth. person, SE, CO, RO name, CR ,Category, Region).
* Handling all TKTs With CC to activate correctly , increase Credit Limit within 72 Hours.
* Should be add  DMS Contracts , (Devises ,SIMS receive letter) within 24 Hours.
* Daily Entering & Existing SIMs & devises & linking devises on the system (Accuracy in the input and output devices and accurately recorded and linked in the system).
* Entering data as report Daily, Monthly And Quarterly (TKTs, Activation, Replacements, CORP ID, Spot check, inventory stock) Focus on reports quality and the data accuracy.

Requirements

* Diploma Degree in related discipline.
* More than 2 years experience in Mobile Telecommunication Knowledge .
* Excellent command of both written and verbal Arabic and English.
* Good knowledge of MS Office applications like Excel, Word etc.

* Time Management Skills
* Team work
* Communication Skills
* Work under pressure
* Data Analysis

About the Company

Zain is the newest player in the mobile telecommunication market of Saudi Arabia. We strive to become the preferred choice for voice, messaging, multimedia, call management, data and other services in the Kingdom. Building on the expertise of the Zain Group and the insights of our local team, we are building a trusted and effective telecommunication provider for the largest country in the Middle East.