| Base Manager – Al Futtaim Motors | |
| Al Futtaim Group Afghanistan Ref: HP698-3892 |
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The RoleThe RoleAl-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth. Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more. We currently seeking an experienced Base Manager to be based in Kandahar in Afghanistan. The incumbent will be responsible for ensuring a customer focused and efficient aftersales operation abroad. The Base Manager will operate the department at maximum production, controlling costs, building a loyal and new client base, maintaining excellent employee relationships. The key accountabilities will include:* Coordinates activities of personnel conducting research and testing, servicing automotive vehicles and equipment and operation and maintenance, operational safety, and compliance with environmental laws and regulations.* Analyse and review dealer operational and financial performance to ensure maximisation of customer satisfaction, retention and profit.* Ensure compliance and administering of all distributors corporate, operational, marketing and sales driven programs. * The active execution of all company policies and procedures.* Ensure setup of all after sales facilities abroad.* Ensure that all staff is trained and equipped in line with job specific requirements and ensure active staff and customer engagement.* Implement new ideas/systems to ensure proper workshop layout, workshop loading, equipment maintenance, and facility utilisation that creates an efficient and customer focused environment.* Ensure technical and process support to all staff and customers to ensure the Fix it Right ratio is maximised. |
RequirementsRequirementsThe ideal candidate will have the following experience:* Diploma or Degree in: Mechanical Engineer/Business Management * 5-7 years automotive experience in Aftersales/Parts* Ability to train and coach, build relationships and utilise skills appropriately Ability to provide outstanding customer service * Ability to maintain fair, consistent set of standards * Ability adjust priorities and structure time wisely in a fast paced environment * Ability to maintain strong administration skills * Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand material, and provide instructions to all employees. * Ability to operate all equipment necessary to perform their job. |
About the CompanyAbout the CompanyEstablished in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |
This Position is closed or expired
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